FAQ

Check out our most commonly asked questions below.

I have old, set in stains. Does your service clean those up?

One of the most frustrating things about exterior dirt and grime is that it can cause unsightly stains on your exteriors. Specific contaminants like mould can even cause permanent stains, and pressure cleaning can help reduce their visibility. In a high percentage of instances, our expert pressure cleaning services will remove most, if not all traces of lingering blemishes and stains. In cases where they are too old or set in, cleaning the area will at least help improve the appearance and lessen the overall impact of the stain.

Is that black stuff on my roof really not dirt?

While dirt can certainly find its way onto your shingles, the black streaky stains seen commonly on your roof are almost always a form of algae. This algae is actually blue-green in color, but it appears black from a distance against your roof shingles. It's not inherently harmful by itself, but it is unsightly and a thorough professional roof cleaning is the perfect way to restore the overall look and feel of your roofing.

Soft washing vs. pressure cleaning: What’s the difference?

Not all cleaning methods are the same—and the right one depends on the surface. Pressure cleaning uses high-powered water jets to tackle tough materials like concrete, stone, and brick. Soft washing, on the other hand, is ideal for more delicate areas like roofs, painted timber, and vinyl siding. It uses lower pressure and specialised cleaning solutions to remove stains without causing damage.

What is your service area, and do you have any limitations based on location?

We serve homes and businesses throughout Adelaide and South Australia—including Glenelg, Marion, Brighton, Norwood, and surrounding suburbs. If you’re unsure whether we cover your area, just reach out and we’ll confirm what’s possible.

How can I book a service?

Booking is simple. Use the contact form on our website or reach out by phone, email, or social media—whatever works best for you.

Do you have insurance and warranties on your services?

We’re fully insured and all services come with warranties for added peace of mind. We stand by the quality of our work and equipment.

Can I get an estimate for the cleaning services I need?

Yes, we offer free estimates tailored to your property and needs. Just get in touch with some details and we’ll take care of the rest.

How do you ensure customer satisfaction in the long term?

We’re committed to delivering consistent, high-quality results—whether it’s your first clean or your fiftieth. With upfront quotes, transparent communication, and a team that’s police-vetted and professionally trained, we build long-term trust with every client.

Do you offer any guarantees on your services?

We only use top-tier equipment and cleaning products to get the job done right. Our team is focused on results that last—because clean surfaces should stay clean.

What types of commercial pressure cleaning services do you provide?

We provide targeted cleaning services for commercial properties of all sizes. Options include:

  • Graffiti removal
  • Fire damage restoration
  • Solar panel cleaning
  • Driveway and parking lot pressure washing
  • Exterior façade and signage cleaning
Is soft washing safe for my home?

Yes—our soft wash technique is designed to clean thoroughly without harming your property. It lifts away dirt, algae, and mildew while protecting the surface underneath. Safe, effective, and long-lasting.

Still have questions?

Contact us today, we'd love to hear from you.